Return and Refund
At Theskydeal, our aim is to provide 100% satisfaction to our customers. If for any reason you are not satisfied with the product, we are here to help.
Refund Policy: Although we do not accept returns, but we will refund you 100% if your buyer can provide enough proof for the following situations
- Raise your return request maximum within 48HRS after date of delivery
- Item can be return maximum within 7 days after date of delivery. We will not accept return if return period more than 7 days
- Damaged upon receipt.
- Defective item.
- Shipped wrong item, wrong color, or wrong size, etc.
- Lost or very late delivery (exceeding 20 days).
- Shipped wrong quantity.
- Missing item in order. Please note that sometimes we may split an order into multiple packages and we need to verify that all packages are delivered before concluding that an item is missing.
- We don’t have reverse pickup, Please send the return item by INDIA POST or any other courier. Must share the courier slip with us. We will process the refund within 48 HRS after receiving the item from your end(we will verify the item condition)
The courier’s tracking information is our only proof that a package is delivered or not. We will refund you 100% if it indicates failure of delivery or RTO. On the other hand, we will not refund you at all if it indicates successful delivery, even if yousay that youhas not received it.
Once the item ship can’t be cancel. You may resend the item at our warehouse; we will process the refund after investigation of item. If our item is OK we will process the refund within 48 HRS.
For any cancellation/return/refund, please write to us on:email@example.com